Know Your Customer

Seamless Solution for Customer Onboarding and KYC Compliance

The KYC Solution in the TrustBankCBS Suite addresses the challenges of adapting to evolving KYC information requirements mandated by central banks and statutory bodies.

Regular updates to the KYC module ensure that BFSI organizations remain compliant with mandatory statutory anti-money laundering regulations and avoid risks associated with doubtful account registrations.

TrustBankCBS's KYC Solution enables BFSI organizations to stay closely connected with other BFSI entities, credit bureaus, and government agencies. This connectivity allows for accurate customer identification, validation against central registries, and secure information sharing with network members.

TrustBankCBS KYC Solutions ensures that BFSI organizations accurately record and validate all mandatory KYC information while providing efficient customer onboarding services across branches, field customer service units, and online registrations. The maker-checker workflow supports the monitoring and authorization of registered customers with complete KYC compliance information.

  • Customer onboarding workflow in CBS branch operations.
  • Electronic KYC verification (E-KYC) through biometric authentication.
  • Customer onboarding workflow in agency banking.
  • C-KYC (Central KYC Registry) solution, including an interface for KYC information uploading and synchronization with other BFSI organizations.

TrustBankCBS Solutions are modular but integrated within a common platform, maintaining a unified data repository. This architecture enables real-time access to KYC information processed through various KYC solutions offered in TrustBankCBS.

  • Unique Customer ID across the bank.
  • Customer identification through UID documents such as Passport No., Driving License No., PAN No., etc.
  • Uniform platform with seamless integration across TrustBankCBS modules.
  • Simple GUI and secure solution.
  • Continual upgrades to meet evolving statutory compliance requirements.
  • Maker-checker workflow for customer onboarding.
  • Storage of scanned KYC documents, including photographs, signatures, and identification documents.

TrustBankCBS KYC Solutions has brought significant benefits to our BFSI customers worldwide. These solutions ensure full compliance and enhance efficiency and team collaboration across various service points. The key value delivered includes:

  • Real-time availability of KYC information.
  • Adherence to statutory compliance requirements.
  • Effective monitoring of suspicious transactions.
  • Risk profiling and categorization of customers.
  • Elimination of duplicate work, leading to increased operational efficiency.
  • Comprehensive 360-degree customer overview, including Term Deposits, Shares, Loans, Guarantors, TDS, etc.
  • Enhanced customer relationship management.

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GL and FA

GL & FA

Solutions governed by local and international standards follow the Generally Accepted Accounting Principles (GAAP) for financial accounting.