Scalable Solution for Loan Servicing, Ageing, and Recovery Management
TrustBankCBS LMS is an agile, robust, and comprehensive Loan Management System tailored to meet the needs of various BFSI segments.
A configurable and scalable LMS enables banks to expand their loan products according to market needs, grow their loan portfolios, streamline servicing workflows, and maximize revenues.
TrustBankCBS LMS is fully integrated with the LOS module, which handles loan application processing and credit decision-making. Combined with deposit management, retail banking, and financial accounting, TrustBankCBS LMS offers an end-to-end solution for managing loan security, automated cashless loan repayments, asset liability management, and statutory compliance.
With successful LMS implementations across over 200 BFSI organizations, TrustBankCBS LMS provides the benefits of extensive domain knowledge, industry best practices, diverse loan types and products, and efficient implementation methodologies.
Product-specific solutions with pre-configured scenarios and a configurator to define business rules for domain-specific lending products such as:
- Home Loans
- Vehicle Loans
- Educational Loans
- Personal Loans
- Micro-Finance Loans
- Group Loans (JLG, SHG Loans)
- Cash Credit Limits & Overdraft
- Business Term Loans
- MSME Loans
- Staff Loans
- Agricultural Loans
- And many more loan products configured with Loan Scheme Configurator.
The state-of-the-art LMS solution delivers a fast and streamlined process with the following key features:
- Configurator for defining various loan product business rules
- Rules engine for configuring charges
- Loan account opening, documentation, and processing fees
- Disbursement schedule, moratorium, and amortization schedule definition
- Management of loan securities and guarantors
- Disbursement to CASA accounts of your bank or other bank accounts via RTGS/NEFT integration
- Repayments from customers' CASA accounts via standing instructions or from other bank accounts via ECS, NACH, or cheques
- Loan aging analysis (overdue, NPA classification) and loan loss provisioning
- Management of regular, penal, and overdue interest (OIR)
- Customer self-service and omnichannel support
- On-field account opening, disbursements, and recovery through agency banking
- Integration with credit bureaus and geo-tagging of assets
- Seamless integration with other TrustBankCBS modules for an end-to-end solution
- Configurable templates for letter communication or SMS notifications to customers
- Document management system for easy storage and retrieval of loan-related documents
- End-to-end loan repossession and legal management workflow
- Comprehensive reporting, MIS, dashboards, and notifications
TrustBankCBS has enabled banks to expand their loan portfolios with proper checks and safeguards through the stringent application of BFSI policies for credit appraisal, document checklists, guarantees, and loan securities. The TrustBankCBS LMS provides the following benefits to BFSI:
- Paperless and automated loan cycle
- 360-degree customer overview, including term deposits, shares, loans, guarantors, TDS, etc.
- Fast and accurate credit checks with credit bureau integration
- Integrated LOS facilitates document checklist compliance, loan security, and uniform agreements, enhancing effective recovery management
- Risk profiling and behavioral analysis of customers
- Improved customer satisfaction through online and self-service channels
- Enhanced customer relationship management
- Increased productivity, lower overhead costs, quick decision-making, and efficient processes
- Elimination of duplicity of work, leading to operational efficiency
- Ensured statutory compliance
- Better control and decision support for management
