End-to-End Solution for Front-Office Banking Services & Back-Office Operations
TrustBankCBS provides a comprehensive, automated workflow for banking services, catering to both individual and corporate customers within the BFSI sector. Our retail banking solutions streamline front-office and back-office operations across both branches and head offices.
TrustBankCBS enables BFSI institutions to automate retail banking services across multiple delivery channels, including branch operations, agency banking, self-service channels, and digital banking. Our extensive range of solutions ensures higher customer acquisition, satisfaction, and retention.
The Retail Banking Solution functionality includes:
- Customer Registration and KYC Compliance
- Account Opening, Documentation, Renewals, and Closure
- Configuration and launch of various deposit and loan products
- Teller and Cashier Operations, Cash Chest Management, Cash Management, and Forex Exchange
- Lien Marking of Deposits with Loans and Recording Loan Security
- Management of Cheque Books, Demand Drafts, and Pay Orders
- Document Printing, including FD Certification, Passbook Printing, and Interest Certificates
- Transaction Batches for One-to-Many and Many-to-Many Transactions
- Template-Based Letter Printing for Customer Communication
- Counter Service Transactions and Anywhere Transactions
- Back-office Activities such as Interest Calculations, Loan Ageing Analysis, and Loan Loss Provisioning
- Charges Configuration and Application for various account services
- Lockers and Safe Management
- Standing Instructions and Special Instructions
- Clearing, IBC/OBC Transactions
The following key features enable BFSI institutions to maximize the benefits of the Retail Banking Module:
- Integration with other TrustBankCBS functionalities and modules.
- Integration with self-service online banking channels.
- Integration with digital banking services from service branches.
- Pre-configured scenarios and best industry practices in implementation.
- Easy-to-use, simple GUI with a secure solution.
- Configurable and scalable solutions.
- Real-time and online availability.
- Branch-wise and consolidated financial statements and reports.
- Availability of reconciliation tools and reporting.
- Maintenance of organizational hierarchies, user levels, and access privileges.
- Process automation and comprehensive reporting.
- Mobile-based BI, dashboards, notifications, and reporting.
- Uniform platform with seamless integration within TrustBankCBS.
The 'Retail & Corporate Banking Operations' module is indispensable for every BFSI institution. It provides unique benefits, including:
- A 360-degree view of the entire organization
- Faster decision-making and introduction of strategic, profitable products
- Cost-effective and efficient operations
- Optimal utilization of funds and resources
- Reduction of revenue leakages and identification of new revenue opportunities
- Minimization of operational and support costs, with assured ROI and profitability
- Enhanced customer satisfaction and retention
- Effective risk management and adherence to statutory compliance
